@tristen It’s a real start; and I can guarantee that a team with better social intelligence do helluva lot better than hollow apologies. I, like you, want this site to succeed. However the string of complaints relating to racism is just too troubling. It’s a pattern. That’s why I don’t think an apology and call for patience is good enough.
@i_jayas @tristen Not only did he personally apologize, the bans were reversed and he even explained why those things happened. This is the largest instance in mastodon, and also the most outspoken from what I can tell, it's completely valid for moderators to make mistakes.
I genuinely don't understand what you expect him to do here